Thank you for keeping with me till Vlog #13.
Another year has passed so it's time for another J class flight. While J is the IATA code for business class, this time I took an I class. I class tickets point to discounted business class. Not that I must take a business class flight annually, but it has always been a pleasure. I always enjoyed flying, the flight experience in totality.
So this time, I took MAS from Singapore to Hanoi. After the series of tragedy that struck MAS, why still MAS? SIA is our pride in Singapore and I am sure the case is the same for MAS. I cannot imagine losing any pride for SQ anytime, so I really don't mind giving MH a chance.
Frankly, there isn't much full-fledged airlines serving the Singapore-Hanoi route and while Vietnam Airlines and MAS had competitive rates for the dates that I travelled, MAS had much better timings. Moreover, I can earn my flyer miles with Qatar Airways since MAS is part of the oneworld alliance.
This episode of vlog features the onward leg of the journey. I must say the lounge at KLIA was amazing. To be fair, the lounge had decent to good food and drink choices with attentive service. However, the flight itself, not so. Of course I shouldn't compare to my Qatar Airways' business class experience last year, but if I had to, it's eons apart. (http://thewriteperson.blogspot.sg/2013/10/vlog-1-dnata-lounge-and-qatar-airways.html)
There's like a broken hole at the headphone jack at my seat. MAS' aircrafts are dated and apparently they know this. Their publicity campaign now focuses on their service, which isn't that impressive anyway. There were only TWO passengers in business class, so we 'almost' had a personal butler. But our 'personal butler' is always out of sight, hiding behind curtains, engaging in their own conversations. Oh yes, what's her name? I remembered Sujit served me well on Qatar last year. Yeah, so what was her name. Because her service didn't leave an impression at all.
Food on board should be coupled with service and presentation because it's business class. and because Qatar Airways (and FA Sujit) sets my bar. So on MH, I was handed the nice blue business class menu minus the personal touch. No one explained or recommended the menu to me, as well as the wine list. On top of that, being served peanuts in packets was unacceptable for business class. How about providing a plate?
Breakfast on board was not particularly tasty nor presentable except for the garlic bread. I am such a sucker for bread basket on flights and I thought this time round, MH wins. Only the bread. Clap clap.
Unlike other airlines, there was no amenity kit provided. No eye shade, tooth brush, ear plugs, comb everything. Mine was a day flight and I am really not satisfied with no eye shade provided. However there's a pillow and blanket on our seat though. The entertainment system featured movies that were dated as well. Some so dated that I don't recall seeing them in the screens this year. Earphones provided was not noise-cancelling. Just normal earphones. At least the garlic bread was good and like any other business class seat, I had enough stretch and turn space for myself even though MH don't have flat bed comfort.
Business class toilet provided Aigner toiletries which was not my cup of tea. Too strong smelling. Alright I admit this is personal preference so I try not to be too judgmental here. There's the Aigner lotion and perfumes. One bottle of fragrance for men and one for women. Just nice for the other male passenger and I.
And did I mention there was no sick bag in the pocket? If you are to make sure your service is so meticulous that I won't need a sick bag in the pocket after some champagne, wine and rickety travel, then I understand why there is no sick bag. Otherwise, this is basic. Period.
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Help support the running of TheWritePerson by clicking through NuffNang's ad on my right sidebar! Thank you.
Disclaimer: Flight was fully paid for by TheWritePerson with no preferential treatments. This post is in no way commissioned by or represents MAS.
Another year has passed so it's time for another J class flight. While J is the IATA code for business class, this time I took an I class. I class tickets point to discounted business class. Not that I must take a business class flight annually, but it has always been a pleasure. I always enjoyed flying, the flight experience in totality.
So this time, I took MAS from Singapore to Hanoi. After the series of tragedy that struck MAS, why still MAS? SIA is our pride in Singapore and I am sure the case is the same for MAS. I cannot imagine losing any pride for SQ anytime, so I really don't mind giving MH a chance.
Frankly, there isn't much full-fledged airlines serving the Singapore-Hanoi route and while Vietnam Airlines and MAS had competitive rates for the dates that I travelled, MAS had much better timings. Moreover, I can earn my flyer miles with Qatar Airways since MAS is part of the oneworld alliance.
This episode of vlog features the onward leg of the journey. I must say the lounge at KLIA was amazing. To be fair, the lounge had decent to good food and drink choices with attentive service. However, the flight itself, not so. Of course I shouldn't compare to my Qatar Airways' business class experience last year, but if I had to, it's eons apart. (http://thewriteperson.blogspot.sg/2013/10/vlog-1-dnata-lounge-and-qatar-airways.html)
There's like a broken hole at the headphone jack at my seat. MAS' aircrafts are dated and apparently they know this. Their publicity campaign now focuses on their service, which isn't that impressive anyway. There were only TWO passengers in business class, so we 'almost' had a personal butler. But our 'personal butler' is always out of sight, hiding behind curtains, engaging in their own conversations. Oh yes, what's her name? I remembered Sujit served me well on Qatar last year. Yeah, so what was her name. Because her service didn't leave an impression at all.
Food on board should be coupled with service and presentation because it's business class. and because Qatar Airways (and FA Sujit) sets my bar. So on MH, I was handed the nice blue business class menu minus the personal touch. No one explained or recommended the menu to me, as well as the wine list. On top of that, being served peanuts in packets was unacceptable for business class. How about providing a plate?
Breakfast on board was not particularly tasty nor presentable except for the garlic bread. I am such a sucker for bread basket on flights and I thought this time round, MH wins. Only the bread. Clap clap.
Unlike other airlines, there was no amenity kit provided. No eye shade, tooth brush, ear plugs, comb everything. Mine was a day flight and I am really not satisfied with no eye shade provided. However there's a pillow and blanket on our seat though. The entertainment system featured movies that were dated as well. Some so dated that I don't recall seeing them in the screens this year. Earphones provided was not noise-cancelling. Just normal earphones. At least the garlic bread was good and like any other business class seat, I had enough stretch and turn space for myself even though MH don't have flat bed comfort.
Business class toilet provided Aigner toiletries which was not my cup of tea. Too strong smelling. Alright I admit this is personal preference so I try not to be too judgmental here. There's the Aigner lotion and perfumes. One bottle of fragrance for men and one for women. Just nice for the other male passenger and I.
And did I mention there was no sick bag in the pocket? If you are to make sure your service is so meticulous that I won't need a sick bag in the pocket after some champagne, wine and rickety travel, then I understand why there is no sick bag. Otherwise, this is basic. Period.
---
Help support the running of TheWritePerson by clicking through NuffNang's ad on my right sidebar! Thank you.
Disclaimer: Flight was fully paid for by TheWritePerson with no preferential treatments. This post is in no way commissioned by or represents MAS.
