I used to frequent MOS Burger at Raffles City Shopping Centre weekly as I needed to grab a bite before my Thai class. One thing that gains my return is their service crew. Really commendable effort by MOS Burger to continuously engage our older workforce.
Few months after the conclusion of my Thai class, here I am again, served by the same aunties and uncles. Still impressed. They may be older, slower in taking orders, but one thing makes up for everything. Their attitude!
The uncle delivering orders may not be as agile or as fast, but he is so meticulous in ensuring you get your orders correctly, and hot. He warns you of the temperature sometimes!
The aunties taking orders may not fully register your order at first opportunity, but she courteously repeats your order carefully, and asks of every details without fail. "Welcome to MOS Burger! The $3.90 one is rice burger, $3.60 one is bun (the pictures looked similar). Small fries? Small or medium drink? Chilli, ketchup? Anything else? Having here? Okay $8.55 thank you!"
After some time, the queue starts snaking at a certain point. But the service crew's warm and loud welcome really compensated the wait. A little more patience from everyone, look how enjoyable the entire experience becomes.
Kudos to the service crews!
And let's remember to clear our trays! A collective progression to a more gracious society!
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